When will the fun arrive?
Fun (products from Sandy Crab) are delivered Australia wide. We use a mix of couriers Australia Post and Sendle.
$10.95 flat rate for postage on all orders (Sorry, but if the product is heavy or bulky, we need to charge a little more. The postage will be calculated at the checkout.)
Once your order has been processed, we will email you a tracking number. You (or the kids) can then track your order with Australia Post.
Standard delivery timeframes are dispatched up to 48hrs from ordering, with delivery 5-7 days from dispatch. (Due to Covid, orders may be delayed by up to a week) If you still have not received your order please urgently email us on email@example.com
Some more information for peace of mind
Australia Post eParcel service delivers Australia wide and requires a signature for delivery. If you choose to request safe drop or redirect your parcel with Australia Post, Sandy Crab Toy Store accepts no responsibility for lost or stolen parcels. Deliveries are to be made to physical addresses only. Post Office Boxes are not accepted. If delivery is unable to be completed at the nominated address, parcel will be returned to an Australia Post Office or other depot for collection. Home delivery is not guaranteed. To ensure we can despatch promptly, if an item is unavailable for any reason at the time of order picking and sourcing will delay shipment significantly, we may cancel the item from the order and refund the value.