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Privacy

PRIVACY POLICY

Sandy Crab Toy Store is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Sandy Crab Toy Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

Personal Information, that identifies you, or could identify you. Like this:

  • Name, Address and Contact Details
  • Your interest in our products, preferences and events
  • Other information relevant to customer surveys and/or offers

USE OF INFORMATION

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.
  • We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

When purchasing from Sandy Crab Toy Store your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. 256-bit SSL encryption is approximated to take at least one trillion years to break and is the industry standard. You can confirm this by looking for the 'padlock' symbol in your web browser's status bar on checkout. If you have any questions regarding our security policy, please email an enquires through to fun@sandycrabtoystore.com

Sandy Crab Toy Store respects your privacy and will keep all of your personal details secure and confidential. We guarantee to never disclose, sell, rent or exchange your personal details to any third party for any reason, unless required by law. We only collect details that are necessary to process your order.

Sandy Crab Toy Store is secured by Commonwealth Bank Comweb Gateway. We accept the following payment methods:

  • Credit Card excluding American Express,
  • PayPal
  • Direct Deposit

COOKIES (not the ones you eat)

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

CONTROLLING YOUR PERSONAL INFORMATION

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at fun@sandycrabtoystore.com. We will promptly correct any information found to be incorrect.